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What is the Halo™ UVX Ultraviolet Vacuum?
The Halo™ UVX Ultraviolet Vacuum is the first in a line of the world’s only germ-killing vacuums.  That means that the Halo™ UVX not only vacuums the dirt from your floor, but it is the only chemical-free floor-care solution that can kill dust mites, germs, viruses like MRSA and bacteria living in your carpet and home. These are all allergens that can lead to allergies and asthma.
 
Can you use attachments with the Halo™ UVX Ultraviolet Vacuum?
The Halo UVX, does not include attachments. The most concentrated sources of dust mites and other such allergens are in the home's carpet and mattresses. We wanted our initial solution to concentrate solely on this problem. If you are interested in attachments, please see our Halo UV-ST.
 
How much does the Halo™ UVX Ultraviolet Vacuum weigh?
Approximately 15 pounds.
 
Where can I purchase a Haloâ„¢ UVX Ultraviolet Vacuum?
While many online and brick-and-mortar retailers have the Halo™ UVX Ultraviolet Vacuum, we suggest you click on our "Buy Now" link to purchase it.
 
Do any replacement bags come with the Haloâ„¢ UVX Ultraviolet Vacuum?
Yes. A replacement pack of five Halo UVX bags come with the product. Additional replacement bags can be purchased through our website.
 
How do I know it works?
See our Science and Technology section.
 
What do I do if I need to replace my ultraviolet bulb? Where can I take my Haloâ„¢ UVX Ultraviolet Vacuum for repairs?
Our ultraviolet bulb has been tested so extensively that we are confident it will never need to be replaced. Due to this, the bulb is covered under a lifetime warranty. The Halo UVX is covered under a one year warranty as well. However, if there are any problems, we suggest first taking a look at your Owner's Safety and Operation Manual to troubleshoot your problem. If you are still having difficulties, please call our Customer Service line at 1-866-638-HALO (4256) and a member of our team will be happy to help you.
 
Will it fade or burn my carpet?

When used appropriately (as outlined in the Owners Safety and Operation Manual), the Halo™ UVX Ultraviolet Vacuum will not fade or damage carpets, rugs, floors, mattresses or other surfaces.
 
How long does the UV-C bulb last?
The UV-C bulb is estimated to last 8,000 hours and we anticipate that it would never need to be replaced. Due to this, the bulb is covered under a lifetime warranty.
 
Why does the Halo™ UVX Ultraviolet Vacuum use a bag when "bagless" is so popular right now?
Our goal was to design a vacuum that exposed the family to the least amount of allergens. Bagless vacuums expose the user to the vacuumed allergens when emptying the bagless canister.
 
Does this vacuum have any belts that need to be replaced?
The Halo UVX Ultraviolet Vacuum was designed for convenience, ease-of-use and ultimately, exceptional performance. With this in mind, the Halo UVX employs gears, not belts, to power to brush bar, so there are no belts that can break or to change.
 
Does this vacuum have any belts that need to be replaced?
The Halo UVX Ultraviolet Vacuum was designed for convenience, ease-of-use and ultimately, exceptional performance. With this in mind, the Halo UVX employs gears, not belts, to power to brush bar, so there are no belts that can break or to change.
 
Does the Halo™ UVX Ultraviolet Vacuum have "True HEPA" filtration?
Yes. The Halo™ UVX Ultraviolet Vacuum uses a premium cloth bag, then the air is also filtered through an odor removing carbon filter before the air exits the units via a True HEPA filter. The air exiting our unit is cleaner than the typical air found in homes.
 
Will the bulb area get hot during operation?
No. The UVX's patent-pending bulb chamber has been designed to pull the UV-C light bulb heat away from the bulb chamber.
 
What is the Haloâ„¢ 30 Day Risk Free Trial Period?
The Halo™ 30 Day Risk Free Trial allows you to purchase and try the product in the comfort of your own home to see if it's right for you. Vacuum your carpets, kill the allergens in your home, try it out. If for any reason you are not completely satisfied, just call our Customer Service at 866-638-HALO (4256) and we'll pick up the vacuum and refund your money, no questions asked.
 
Why is this revolutionary vacuum so reasonably priced?
The first ultraviolet vacuum from Halo™ is designed to be as affordable as possible. At Halo™, we realize that many people suffer from allergies or asthma, or are seeking ways in which to have a cleaner home that provides a healthier environment for their families. It is our mission to create innovative products that make families healthier
 
How does the Halo UVX compare to it's competitors regarding pick-up?
Halo outperforms best selling traditional vacuums in regards to pick up of debris according to an ASTM test method for evaluating dirt removal effectiveness.  In addition to testing, our vacuums also employ an energy-efficient design that delivers more power with less energy consumption. We achieve this with two strategically placed motors: one to generate powerful suction and one to drive the brush bar. The benefit of the dual motor design is that when using the brush bar, performance is never compromised.
 

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