Payment/Shipping
What payment methods does Halo™ offer?
At this time, payments can be made by using the following credit cards: American Express, Discover, MasterCard, Visa and PayPal. Please continue to check our site for other payment options.
How do I know my payment is secure?
Halo™ realizes that security and privacy are of the utmost importance to our customers and takes all reasonable steps to assure the safety and security of your personal information. We utilize a variety of measures to maintain the integrity of personal information, including industry standard encryption technology to ensure the safe transmission of your information on all our secure web pages. Please see our Privacy Policy for further details.
When will my credit card be charged for my purchase?
Credit cards will be charged when your product is shipped from our warehouse. At the time of your order, your credit card will be authorized.
Does Halo™ charge sales tax?
Halo™ charges sales tax in jurisdictions where it is deemed to have nexus for purposes of sales and use tax. This is governed by the applicable laws and regulations of the jurisdictions in which Halo™ does business and is subject to change without notice.
How is my sales tax calculated?
Sales tax is calculated based on the applicable sales tax rates as published from time to time by the taxing jurisdictions in which Halo™ is deemed to have nexus. Specifically, the "ship to" zip code is what determines the applicable tax rates, if any, that Halo™ is required to charge by law.
How can I order if I do not want to provide my credit card number over the internet?
Orders can also be placed 24 hours a day, seven days a week through our Sales Center at 1-877-TRY-HALO (1-877-879-4256).
How will I know if my order has been properly placed?
Whether ordering online or through our Sales Center, a unique order number will be provided to you. This number will confirm placement of your order. If you have questions regarding your order, please have this order number available to reference. If you provide us with an email address, we will send you a confirmation of your order, and another email notifying you upon shipment.
When can I expect my Halo™ products?
We want to thank you for being one of the first to visit our site and see this revolutionary product. Our Halo™ UVX and Halo™ UV-ST are both available for sale. Your delivery time will be based on the shipping method selected. We do offer free UPS Standard shipping that takes approximately 7-10 days for delivery once the product is available.
In-stock products will typically ship within 24 hours of placing an order. Delivery will depend upon the shipping method you select and the final destination. (See the shipping options FAQ below.)
If a product is temporarily unavailable, the estimated availability date will be noted beside the ordering information. Orders can still be placed and will ship as soon as possible.
In-stock products will typically ship within 24 hours of placing an order. Delivery will depend upon the shipping method you select and the final destination. (See the shipping options FAQ below.)
If a product is temporarily unavailable, the estimated availability date will be noted beside the ordering information. Orders can still be placed and will ship as soon as possible.
What shipping options does Halo™ offer?
For your convenience, Halo™ offers UPS Standard ground shipping at no charge. Delivery can be expected within 7-10 business days for in-stock items. Please see below for other shipping methods, delivery times, and prices. Note: Shipping price is per unit.
